Walmart Receipts Lookup: How to Get Receipt by Serial Number/Code?

Walmart Receipts Lookup

Let’s face it; losing a receipt can be a frustrating experience, especially when you need it for returns, exchanges, or warranty claims. Walmart, understanding the common plight of forgetful shoppers, has introduced a handy solution – the Walmart Receipts Lookup service. Let’s delve into the intricacies of this service, exploring how it works, and its benefits, providing you with a step-by-step guide on using it for both online and in-store purchases.

The Walmart Receipt Lookup Service:

Walmart’s receipt lookup service aims to rescue shoppers from the woes of misplaced receipts. The effectiveness of this service lies in its ability to provide a safety net for customers who need transaction details.

Importance of Walmart Receipt Lookup:

  • Convenience for Customers: The Walmart receipt lookup service offers unparalleled convenience, allowing users to access their purchase history effortlessly. This proves especially beneficial for making returns, exchanges, or filing warranty claims without the hassle of retaining physical receipts.
  • Efficient Customer Service: Walmart’s commitment to efficient customer service is amplified by the receipt lookup system. With instant access to purchase details, customer service representatives can swiftly assist customers, ensuring a positive shopping experience.

Mechanism of Walmart Receipt Lookup:

  • Digital Receipts and Store Database: Walmart issues digital receipts containing crucial transaction information for every purchase. These digital receipts are securely stored in the store’s database.
  • Retrieval Process: When customers seek a receipt lookup, store associates retrieve the purchase details using information like payment method or online order number.
  • Privacy and Data Security: Walmart prioritizes customer privacy and data security, adhering to strict policies to safeguard customer information.

How to Use Walmart Receipt Lookup:

Whether you made purchases online or in-store, the Walmart receipt lookup tool is designed for ease of use. Here’s a step-by-step guide:

How to Get a Walmart Receipt on Your Computer:

Step 1: Log in to Walmart Visit and log in to your account using your email, password, or verification code. If you haven’t set up a password, Walmart will send a code via email or phone for verification.

Step 2: Go to Your Account Located at the upper right corner of the screen, click on the “Account” button under “Hi, [Your Name]” to access your account options.

Step 3: Navigate to Purchase History Within the account options, locate and click on “Purchase History” to view all your Walmart purchases (receipts) associated with your account.

Step 4: Find and View Order Details Scroll through your purchase history to find the specific store receipt or use filters by date or status. Once identified, click on the “View details” button at the top right of the purchase. Here, you will find comprehensive details related to your purchase, including date, items purchased, store location, payment method, subtotal, tax, total, barcode, and Walmart’s return policy.

How to Get a Walmart Receipt on the App:

Step 1: Open the App and Log In Launch the Walmart app and log in using your credentials.

Step 2: Go to Your Account Located at the bottom right of the screen, click on the Account button resembling a person to access your account details.

Step 3: Access Purchase History Under Messages at the top of the screen, find and click on “Purchase History” to view your receipts.

Step 4: Locate and View Order Details Scroll through your purchase history to find the relevant order or use filters such as date, returns, store, or status. Once identified, click on “View details” at the bottom right of the purchase, next to “Start a return.”

Step 5: Access Receipt Details At the top left corner of the screen, under the purchase date, click on “Receipt Details.” This action will display a digital copy of your Walmart receipt containing crucial information such as date of purchase, items purchased, store location, payment method, subtotal, tax, total, barcode, and TC#.

By following these straightforward steps, you can effortlessly retrieve your Walmart online order receipts, ensuring a seamless experience whether you are using a computer or the Walmart app.

For Cash Purchases:

  • Visit the store and explain your situation to the manager.
  • Provide transaction details and, if available, a gift receipt.
  • If all else fails, contact Walmart’s Customer Care Team for assistance.

Troubleshooting Walmart Receipt Lookup:

If the receipt lookup tool isn’t working, follow these steps:

  • Check the internet connection.
  • Update the app or browser.
  • Verify payment method compatibility.
  • Try another device.
  • Reinstall the app if needed.

Preventing Future Receipt Loss:

To avoid future receipt loss, consider these measures:

  • Email yourself digital copies of receipts.
  • Create a Walmart account for online tracking.
  • Link your phone number to your account for in-store purchases.
  • Utilize Walmart Pay for seamless transaction tracking.

Can you return something to Walmart without a receipt?

According to Walmart’s Return Policy, if you find yourself without a receipt but wish to return a purchase, you can still do so. Simply present your valid government-issued photo ID at the time of return. Walmart will accept your return if the information on your ID matches the data stored in their secured database.

Upon acceptance of your return, you have several options:

Exchange the Item: You can choose to exchange the item for a replacement.

Cash Money Refund (for purchases less than $10): If your purchase was less than $10, you have the option to receive a cash money refund.

Walmart Gift or Shopping Card (for purchases $10 or higher): For purchases totaling $10 or more, Walmart offers the choice of receiving a Walmart gift card or shopping card.

Item Repair by the Manufacturer (if applicable): Depending on the nature of the item, you may have the option to get it repaired by the manufacturer.

It’s important to note that all Walmart refunds for returned purchases are processed back to the original method of payment used during the initial transaction. This policy ensures a fair and consistent approach to returns without a receipt.


Walmart’s receipt lookup service is a valuable tool for shoppers, providing a safety net for those inevitable moments of misplaced receipts. By understanding how it works and following the step-by-step guide, you can navigate the process with ease, ensuring a hassle-free shopping experience at Walmart.