Tell Pet Supplies Plus in Customer Feedback Survey Sweeps

I purchased dental treats for my cat, at the Bedford, NH Pet Supplies Plus Store and after I had purchased them I went out to my car and as I was reviewing my receipt I noticed that I had been over charged again. I went back into the store and spoke with Becca. She looked where the produce is located on the shelf and at the price that was noted there. There are 2 types of dental treats but one type is for urinary track issues, I had purchased the one without which is 1.00 less, but I noticed only one price for all of them, so Becca, removed all the tagged prices and said she will be checking into it. But, in the meantime I also told her the last time I bought these same treats I paid over the tagged price but I didn't say anything about it. She apologized for it and proceeded to give me a credit for both purchases. I so do appreciate Becca, that was more than I had expected.

April 2, 2020. I was assisted by Irene to get my kitty all set with food and liter during the Covid 19 pandemic. She was thoughtful and very helpful. It was in Battle Creek on Columbia Ave. THANKS IRENE

Brooke at Pet Supplie Plus on W Central in Toledo helped us a lot in finding what we needed. Pet Supplies Plus actually had the food for our puppy that we were looking for. No one else had it. We found a few other items at great value as well. Thanks for being there.

Now this was a experience that all people should go threw My dog is an American Eskie with a lot of spunk and loves to go there I think he is looking for a mate . I opened the door and before I could get his leash on he was waiting on me to open the door at the store when we get in the store all your Employees just love him and that makes my day Quigley is his name 42 lbs of love and a Bag of Blue Wilderness dog Food A TOY AND CHIPS GOOD FOR ANOTHER TWO WEEKS

Was just in the Warren rd/Detroit rd Lakewood, OH
store 11/24/18...⭐️⭐️⭐️⭐️⭐️
What a great employee- Mark.
Helped me find the perfect boots for my dog, and
even rang me out - way to go Pet Supplies Plus!!
You’ve got a keeper in employee Mark...❤️

I have shopped at Pet Supplies Plus at different locations, the Portage location had the best staff in all I have visited. I was greeted by a young lady named Ember who was just a hoot to talk with and especially deal with. When checking out another staff member was there and I just had a wonderful time dealing with both ladies. Please treat the with love and respect. I am diffenately coming back.

I just came home from Pet Supplies Plus in Penfield and I was very pleased with the customer service. I worked with Courtney and felt she was knowledgeable, patient and kind. I haven't had the opportunity to try the pet food I purchased, but I feel confident if it doesn't work out I can go back and keep working on meeting my dog's dietary needs. Thanks, Courtney, for all you did to help.

Went to Galesburg, IL store for first time yesterday. Love the store & the friendly staff. Large store with large supply of dog food and everything you would want. I had been to Peoria, IL to 3 separate pet stores in the past two weeks looking for the right collar and leash for my dog. Could not find what I wanted, so had to buy something that I didn't care for. When I went to your store yesterday, I found the perfect collar and leash! It fits perfect, and even my dog likes it. I will definently do all of my shopping now at your store. Also, was told that prices will be matched with any other pet store and also if there is a certain dog food that you want & they don't have it, they'll order it for you right away. On a scale of 1 to 10, this is definently a 10+. I highly recommend that you go & check it out.

I visited Pet Supplies Plus on Lane Ave today and when leaving the store, the rain started pouring. I needed help with many boxes of 40 lb litter. The employee Elijah offered cheerfully to carry all of my boxes to the car, even though he got completely soaked. He didn't hesitate and, in fact, joked about it. I vote for Elijah to be the employee of the week (if there is such a thing). He was the best.

The Nashua, NH store, everyone is helpful, cheerful, they take the time to know their customers. No one is more personable than a manager name Will. Will has always taken the time to discuss the food products for my black lab/pit bull mix. Will even remembers the brand of food I get for my dog. I like this personal touch. Thank you to Will and his staff. Keep up the great work.

Lori

I was looking for some bird food with fruit. An employee at the Manchester store came up to me and asked what I was looking for and made a suggestion with a product that she had experience with and it turned out it was also on sale. Thank you.

I visited the Niles Ohio Store and I bought a big bag of dog food and the girl at the cash register was getting up and running so I waited for her. She gave me a coupon that saved me some money for waiting. Her name is Victoria. I absolutely love this store. Only place I go to for my pet supplies.

The manager C J was very nice to me, taking my dog food bag and bringing it to my car, he was friendly, answered all my questions and was very polite and very caring for my pets needs.

Store number 9041 and employee number 904153 (Nicole) did a great job checking
me out recently and was very efficient in the process with my large order. She is to be commended!!!
Darryl Bierly