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Called in to boots longrow

Called in to boots longrow (5854) to collect my husband's prescription and was extremely grateful for the vigilance, competence and ability of the pharmacist (Helen) in recognising the contra-indications of my husband's prescribed medication.
This had been prescribed for several months by his GP who, by his own admission, apologised for the error, which could have had serious consequences.

Once again we are extremely grateful to her for her swift action in bringing this error to the attention o

Posted by Anonymous on September 27, 2019 09:04am
i get a home delivery and

i get a home delivery and have to ring and chase it up every time its due

Posted by Anonymous on September 11, 2019 11:30am
very happy with the repeat

very happy with the repeat prescription service except I am appalled that they have started wrapping the prescriptions up in plastic bags. Really when everyone else is doing their best to get rid of plastic - come on Boots

Posted by Anonymous on September 8, 2019 05:30am
Not happy at all with Boots

Not happy at all with Boots prescription service. Regular items ordered monthly for myself and my wife yet we have to constantly ring up to receive them and the are told sometimes that there is only "partial" delivery. Staff at shop never seem to be able to give reasonable advice no can advise when delivery os coming. Sad business indeed!

Posted by Anonymous on August 27, 2019 06:21am
Why now of all times, have

Why now of all times, have some of your branches started to use plastic bags for dispensed medication?
And specifically a plastic with limited recycling availability.

Posted by Anonymous on May 29, 2019 11:53am
Boots pharmacy is the best

Boots pharmacy is the best pharmacy in Montrose for ,service and customer assistannc.

Posted by Anonymous on May 27, 2019 06:05am
Went on holiday to Portland

Went on holiday to Portland forgot my medication!Easton branch sorted it all for me and had next months sent by fax and didn't miss a single does!thank you all at Easton!(Brian Elliott)Newport south Wales!

Posted by Anonymous on May 21, 2019 01:53pm
I have been using the Boots

I have been using the Boots Pharmacy on Bexhill road Bexhill on sea for the past 8 months for my medication and have found the Pharmasist and staff both friendly and very helpful. I would recommend them to my family and friends

Posted by Anonymous on May 17, 2019 11:50pm
How can you improve on

How can you improve on perfection staff in Widnes always helpful nothing to much trouble

Posted by Anonymous on May 17, 2019 02:01pm
Visited Mablethorpe Boots

Visited Mablethorpe Boots today in Seacroft Road to ascertain if they had the brand of sertraline I take in stock? They didn’t but the lady, whose name was Tina, offered to phone their suppliers to check if they could get it. They couldn’t. She noticed that my last box (which I had taken in with me) had been supplied by Lloyd’s chemists so offered to phone their branch in Sutton on Sea to see if they could help. They had one box left so she asked them to hold it for me. Given that on this occasion I was not spending money, I felt that the service given by Tina was way beyond what I could have hoped for. She is a credit to your company and deserves a gold star!

Posted by Anonymous on May 7, 2019 03:23pm
When going into boots in

When going into boots in Ripon High street all the staff were very friendly and helpful and I would visit a second time thankyou lady's especially Aneta

Posted by Anonymous on May 6, 2019 02:11am
I suffered from a heavy cold

I suffered from a heavy cold and the pharmacist at Neath Boots4-6 Water St, Neath SA11 3EP was most helpful. Her name was "Nicolette' and she went over and above to recommend products to ease my condition. She was keen courteous and professional. I have asked by the new manager today to record my satisfaction with the customer service I received.

Posted by Anonymous on May 3, 2019 05:51pm
Boots stokesley provide. A

Boots stokesley provide. A fantastic service ,,,our monthly prescriptions always ready on time and they know what the customer wants before they ask ,,,and the counter service. is always helpful beyond expectations Jenny is always so happy to help find and order your purchase and all this with a welcome smile makes it a pleasure to shop thank you

Posted by Anonymous on May 3, 2019 03:17pm
Good service today @ Boots in

Good service today @ Boots in Worthing. Also advised me that I had enough points for the items I purchased, which was lovely.

Posted by Anonymous on April 25, 2019 02:40pm
I have been really pleased

I have been really pleased with Amy on the Clinique Counter at BOOTS IN WINCHESTER. SHE IS VERY KNOWLEDGEABLE AND SPENDS TIME EXPLAINING AND DEMONSTRATING WHAT COSMETICS WOULD SUIT MY SKIN. SHE IS CALM AND ENCOURAGING AS BEING AN OLDER WOMAN ONE DOES NOT ALWAYS GET THE UNDERSTANDING AND CONFIDENCE THAT YOU NEED, AMY DOES THIS.

Posted by Anonymous on April 24, 2019 03:05pm
I visit boots Accrington

I visit boots Accrington quite often and every single time I visit we are greeted with useful,friendly service which just makes it a nice atmosphere to be in.

I've found all staff to be good but in particular I have found claire to be most helpful and caring when advising, she completely makes sure you understand best products to get and correct, safe way to use it, a way that even myself can understand.

With customer service and customer satisfaction claire goes above and beyond to do the best she can.

Posted by Anonymous on April 23, 2019 04:17pm
Re Colliers Wood

Re Colliers Wood SW19.
Feeling rather old and dowdy l was interested in the laboratory skin products. Along came Maya omg what an advertisement boots! Skin was radiant, glowing infact, beautifully groomed, even her shoes were polished! After giving me a mini facial explaining each product in such away l understood without being patronising. I happily purchased 3 items ( one free) and they definitely appear to be workng. I felt very comfortable with Maya, a truly lovely lady and a consummate professional. I asked to speak to the manager to tell him, he looked really pleased and gave me a card with a code 6415 on the back.
I will now always purchase my skin, beauty products from Boots as l feel the staff in the large department stores just aren't interested in anyone over 60. They certainly didn't have the product knowledge and expertise shown by Maya today! My sincere thanks Lisa Garnish xxx

Posted by Anonymous on April 21, 2019 04:09pm
Boots Oldmixon Weston super

Boots Oldmixon Weston super Mare
I had fantastic and friendly service.
Sorted out issues with repeat prescriptions.
Made everything very easy to do.
Brilliant staff.
Karen

Posted by Anonymous on April 21, 2019 12:12pm
Boots Oldmixon Weston Super

Boots Oldmixon Weston Super Mare
I had fantastic customer service very helpful in sorting out issues with a repeat prescription and made it very easy to do.

Posted by Anonymous on April 21, 2019 12:04pm
Boots on the Thurlstone

Boots on the Thurlstone Parade, Shepperton is my local chemist and I have found them to be the most helpful and friendly chemist I have ever frequented. All the staff and the pharmacist, Varinder, are always ready to advise and help and makes a visit to a chemist a personal and caring experience. I hope that this particular branch of Boots will continue to be there for a long time. I know that my view is echoed by many others.

Posted by Anonymous on April 20, 2019 09:54am
I went to bulwell has I’ve

I went to bulwell has I’ve been put on tablets that don’t agree with me a lady called Ann helped me and nothing I asked was to much trouble her customers care was outstanding and a credit to boots , thank you Ann x

Posted by Anonymous on April 19, 2019 07:57am
Very helpful pharmacist today

Very helpful pharmacist today in Redditch. Rang my surgery a couple of times to query a prescription. I use this pharmacy regularly and they are always very polite and helpful.

Posted by Anonymous on April 16, 2019 06:33am
Brilliant service work full

Brilliant service work full time and so easy to pop for my repeat prescription all the staff are really friendly

Posted by Anonymous on April 15, 2019 09:02am
Tracy in the Boots on

Tracy in the Boots on Newington Road in Edinburgh Scotland is always friendly helpful and courteous. I need medication every month at different times and to be honest as I'm so busy that sometimes I forget when I am to collect the prescription but Tracy always helps and never forgets. This is a fantastic service and essential to myself and many others. Thank you Tracy and Boots! Anne Shepherd

Posted by Anonymous on April 13, 2019 10:35am
Kendal Boots Thursday April

Kendal Boots Thursday April 11th .
Served by Margaret -she was extremely helpful and pleasant. She also served an elderly lady in front of me with great patience and friendliness. She asked if I would do the survey- I have tried to do it with no success- it is not easy to navigate my way around!
My code is 1259 and the card I was given says I could be entered into a prize draw to try to win an iPad Mini.

Posted by Anonymous on April 12, 2019 09:20am
LISKEARD BOOTS . I just

LISKEARD BOOTS . I just wanted to say that the people in boots Liskeard Cornwall are brilliant.
I have to pickup tablets twice a week. I often have problems with my Surgery and the pharmacist and staff have all helped me.
Emily,Simon,Stephanie, Emma, Jess, kerry these are only a few that I know their names.
The staff are fantastic they are kind, caring, compassionate. They are always happy they are always helpful.
I have a few medical problems and my medicines are extremely important these staff members have all helped me to sort my prescription out. They know I suffer with panic attacks and they are always so calming.
I cannot tell you really in words how the Liskeard team store number 0045 are really fantastic.
I am very grateful I have had an opportunity to say just how good they are.
Victoria harrison

Posted by Anonymous on April 12, 2019 06:16am
0274..... Went to Boots in

0274..... Went to Boots in Shrewsbury. Staff friendly and helpful.

Posted by Anonymous on April 8, 2019 12:05pm
I shop at boots for

I shop at boots for everything hygiene wise and get all my prescriptions from the late night chemist in my town. I am in there at least once a week. The staff are great, professional, and very friendly. Due to going usually at the same times I 95% get the same chemist Vicky who is an absolute star. I have spoke to her on a few occasions in the consulting room and she always has time for you, listens and never do I leave feeling like I was rushed just to get me out the door. Due to my illness and mental health, I have never felt anything else but warmth from the staff compared to the last chemist I used. I don't see myself changing chemists ever now.

Code: 5252

Posted by Anonymous on April 4, 2019 05:34pm
An assistant called Lorna who

An assistant called Lorna who works in Boots in Ryde is real gem. She was unbelievably helpful, patient and knowledgeable. A great staff member who went above and beyond.

Posted by Anonymous on April 2, 2019 02:09pm
Went to boots in Bude to

Went to boots in Bude to collect repeat prescription that was arranged through 111 as having arrived on holiday my partner had not brought his medication. The service in Boots was excellent given the fax machine was having a hissy fit and the pharmacist had to phone 111 to take the medication details over the phone. Full marks for her perseverance.

Posted by Anonymous on April 1, 2019 04:11pm