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we have a team of excellent

we have a team of excellent staff in cricklade. thethave handled my repeat prescriptions promply for the last 12 years. now they are sent up in a plastic bag from swindon. not impressed.

Posted by Anonymous on February 14, 2020 07:14am
Today I had a particular

Today I had a particular problem with my repeat prescription (which I needede today). The problem was due to my surgery failing to renew the prescription. The lady that served me, Chelsea at the Maidstone branch of Boots (in the Mall), dealt with my problem very professionally and compassionatley and despite thr product I required being out of stock obtained it for me 6 hours later.

0941

Posted by Anonymous on February 7, 2020 01:12pm
Staff at the London Street

Staff at the London Street Boots always provide excellent customer care, including to those with language difficulties and special needs. When we went to the pharmacy to renew a three month prescription prepayment card Heidi provided excellent care and was very patient, kind and respectful. We would thoroughly recommend this pharmacy from the perspective of customer service and customer care.

Posted by Anonymous on February 6, 2020 07:38am
ARRI helped me today in my

ARRI helped me today in my local boots , she was on the no 7 counter and her makeup looked emaculate! She was friendly helpful and patient as I had to find my vouchers , but took time to chat to my daughter and myself too . All staff I have come across in this store have always been very helpful well done and thank you

Posted by Anonymous on January 24, 2020 11:03am
I was served by Anna at

I was served by Anna at Wallingford store.today, the store needs to be a bit bigger as waiting time at the checkouts can be rather lengthy and having only 2 staff there today must be very frustrating at times. I also could not find one product on the shelves so will have to go to a bigger boots store to purchase it.

Posted by Anonymous on January 11, 2020 08:18am
I have often been served by

I have often been served by Jenny at Boots, Park Parade, Hazlemere, Bucks. She is always very kind, helpful and goes the extra mile in giving advice or asking the pharmacist. I cannot praise her more highly. I have.a very sick husband and she has helped me on numerous occasions with a lovely smile. Thank you Boots and Jenny

Posted by Anonymous on January 11, 2020 07:09am
I was served by Anna P In the

I was served by Anna P In the Kingston Upon Thames store today, she was so helpful nothing was too much trouble, I even ended up buying three of the products I was looking for. Well done boots for having such delightful and hardworking staff.

Code 9541 4042 2442 630

Kim Brookes

Posted by Anonymous on December 30, 2019 02:47pm
On 23/11/2019, in Boots in

On 23/11/2019, in Boots in Union St Kingston we were served by Iman who was very diligent and helpful. She placed an order online for us, something we could do ourselves, though we had been trying for some time. We collected yesterday - really impressed.

Posted by Anonymous on November 28, 2019 07:44am
Code 5351 I went to Boots in

Code 5351
I went to Boots in September to collect my prescription and to my surprise, a member of staff named Noren advised me to book an appointment for a flu jab in October. I duly attended my appointment and the jab was so smooth, I hardly felt anything.

I definitely will go there next year, again. hopefuuly, she will still be there!

Francois P

Posted by Anonymous on November 25, 2019 08:50am
Came into Boots in Gallagher

Came into Boots in Gallagher Retain Park in Scunthorpe and had excellent service by a member of staff called Michelle

Marion Lenton

Posted by Anonymous on November 21, 2019 03:48pm
went to boots colman road

went to boots colman road norwich , husband hadnt renewed his perscription , spoke to the manager Nick as i was worried about him missing important medication , three hours later he had arranged for our doctor to fax over the script so i could pick it up . first class service , i was very impressed and relieved .

Posted by Anonymous on November 19, 2019 11:37am
I recently visited the main

I recently visited the main Boots in Penzance, the assistant manager Georgia was a total delight, nothing was too much trouble for her, it was customer service of the highest standard.

Posted by Anonymous on November 13, 2019 02:12pm
Called in to boots longrow

Called in to boots longrow (5854) to collect my husband's prescription and was extremely grateful for the vigilance, competence and ability of the pharmacist (Helen) in recognising the contra-indications of my husband's prescribed medication.
This had been prescribed for several months by his GP who, by his own admission, apologised for the error, which could have had serious consequences.

Once again we are extremely grateful to her for her swift action in bringing this error to the attention o

Posted by Anonymous on September 27, 2019 08:04am
i get a home delivery and

i get a home delivery and have to ring and chase it up every time its due

Posted by Anonymous on September 11, 2019 10:30am
very happy with the repeat

very happy with the repeat prescription service except I am appalled that they have started wrapping the prescriptions up in plastic bags. Really when everyone else is doing their best to get rid of plastic - come on Boots

Posted by Anonymous on September 8, 2019 04:30am
Not happy at all with Boots

Not happy at all with Boots prescription service. Regular items ordered monthly for myself and my wife yet we have to constantly ring up to receive them and the are told sometimes that there is only "partial" delivery. Staff at shop never seem to be able to give reasonable advice no can advise when delivery os coming. Sad business indeed!

Posted by Anonymous on August 27, 2019 05:21am
Why now of all times, have

Why now of all times, have some of your branches started to use plastic bags for dispensed medication?
And specifically a plastic with limited recycling availability.

Posted by Anonymous on May 29, 2019 10:53am
Boots pharmacy is the best

Boots pharmacy is the best pharmacy in Montrose for ,service and customer assistannc.

Posted by Anonymous on May 27, 2019 05:05am
Went on holiday to Portland

Went on holiday to Portland forgot my medication!Easton branch sorted it all for me and had next months sent by fax and didn't miss a single does!thank you all at Easton!(Brian Elliott)Newport south Wales!

Posted by Anonymous on May 21, 2019 12:53pm
I have been using the Boots

I have been using the Boots Pharmacy on Bexhill road Bexhill on sea for the past 8 months for my medication and have found the Pharmasist and staff both friendly and very helpful. I would recommend them to my family and friends

Posted by Anonymous on May 17, 2019 10:50pm
How can you improve on

How can you improve on perfection staff in Widnes always helpful nothing to much trouble

Posted by Anonymous on May 17, 2019 01:01pm
Visited Mablethorpe Boots

Visited Mablethorpe Boots today in Seacroft Road to ascertain if they had the brand of sertraline I take in stock? They didn’t but the lady, whose name was Tina, offered to phone their suppliers to check if they could get it. They couldn’t. She noticed that my last box (which I had taken in with me) had been supplied by Lloyd’s chemists so offered to phone their branch in Sutton on Sea to see if they could help. They had one box left so she asked them to hold it for me. Given that on this occasion I was not spending money, I felt that the service given by Tina was way beyond what I could have hoped for. She is a credit to your company and deserves a gold star!

Posted by Anonymous on May 7, 2019 02:23pm
When going into boots in

When going into boots in Ripon High street all the staff were very friendly and helpful and I would visit a second time thankyou lady's especially Aneta

Posted by Anonymous on May 6, 2019 01:11am
I suffered from a heavy cold

I suffered from a heavy cold and the pharmacist at Neath Boots4-6 Water St, Neath SA11 3EP was most helpful. Her name was "Nicolette' and she went over and above to recommend products to ease my condition. She was keen courteous and professional. I have asked by the new manager today to record my satisfaction with the customer service I received.

Posted by Anonymous on May 3, 2019 04:51pm
Boots stokesley provide. A

Boots stokesley provide. A fantastic service ,,,our monthly prescriptions always ready on time and they know what the customer wants before they ask ,,,and the counter service. is always helpful beyond expectations Jenny is always so happy to help find and order your purchase and all this with a welcome smile makes it a pleasure to shop thank you

Posted by Anonymous on May 3, 2019 02:17pm
Good service today @ Boots in

Good service today @ Boots in Worthing. Also advised me that I had enough points for the items I purchased, which was lovely.

Posted by Anonymous on April 25, 2019 01:40pm
I have been really pleased

I have been really pleased with Amy on the Clinique Counter at BOOTS IN WINCHESTER. SHE IS VERY KNOWLEDGEABLE AND SPENDS TIME EXPLAINING AND DEMONSTRATING WHAT COSMETICS WOULD SUIT MY SKIN. SHE IS CALM AND ENCOURAGING AS BEING AN OLDER WOMAN ONE DOES NOT ALWAYS GET THE UNDERSTANDING AND CONFIDENCE THAT YOU NEED, AMY DOES THIS.

Posted by Anonymous on April 24, 2019 02:05pm
I visit boots Accrington

I visit boots Accrington quite often and every single time I visit we are greeted with useful,friendly service which just makes it a nice atmosphere to be in.

I've found all staff to be good but in particular I have found claire to be most helpful and caring when advising, she completely makes sure you understand best products to get and correct, safe way to use it, a way that even myself can understand.

With customer service and customer satisfaction claire goes above and beyond to do the best she can.

Posted by Anonymous on April 23, 2019 03:17pm
Re Colliers Wood

Re Colliers Wood SW19.
Feeling rather old and dowdy l was interested in the laboratory skin products. Along came Maya omg what an advertisement boots! Skin was radiant, glowing infact, beautifully groomed, even her shoes were polished! After giving me a mini facial explaining each product in such away l understood without being patronising. I happily purchased 3 items ( one free) and they definitely appear to be workng. I felt very comfortable with Maya, a truly lovely lady and a consummate professional. I asked to speak to the manager to tell him, he looked really pleased and gave me a card with a code 6415 on the back.
I will now always purchase my skin, beauty products from Boots as l feel the staff in the large department stores just aren't interested in anyone over 60. They certainly didn't have the product knowledge and expertise shown by Maya today! My sincere thanks Lisa Garnish xxx

Posted by Anonymous on April 21, 2019 03:09pm
Boots Oldmixon Weston super

Boots Oldmixon Weston super Mare
I had fantastic and friendly service.
Sorted out issues with repeat prescriptions.
Made everything very easy to do.
Brilliant staff.
Karen

Posted by Anonymous on April 21, 2019 11:12am