Save on Foods Survey: Win $1000 Gift Cards Monthly

Don't like that the sale price is not available the day that the order is made.

I shop S O F alll the time 250-906-0251
[email protected]

Very difficult to do survey. Could not access it. Store in Ladysmith is always low on stock even before COVID. Should have a bigger store not happy with this store.

This contest does not work for people who use self check out. I want to point out that un beknown to me, I have bee ripped off for weeks by buying a 2 litre carton of milk for $4 plus when I could buy a 4 litre carton for $479. This is very unfair to seniors who do not need that large a container of milk and will probably end up throwing out half of it before it gets used. Such a waste.

I would like to let Brad, the manager at the Save on Foods on Northroad and Cameron know that Najiba, in the Deli Department went above and beyond. I was looking for a particular sandwich and the deli was out and Najiba made me the sandwich of my dreams. She is always so positive and helpful. She always goes out of her way to make me feel comfortable. She is a gem and should be commended for her excellent customer service.

Thank you.

Janet

I would like to mention 2 staff at the Westsyde Saveon in Kamloops Hannah who is the smoothest multi tasker at the till that I have ever seen. Also commend Kaelyn as a very personable and kind young man

this website says for 2018 draws... yet I was given this to fill in in 2019??

We were at the Save On Foods on Cambie and the new self check out system is not working. The line ups were terribly long and slow for a cashier. It used to be very good service. People need to shop without hardship. How much more money does Jim Patterson need. Please forward this to him.
Debra MacNeil.

irregular shopper...found the store to my liking but milk delivery late yesterday..so no 2 litres of any milk!..frustration for shopper and staff...i was well treated

I would love to comment on your store not carrying large leaf bags. This time of the year and no big bags. The guy tried to sell me the smaller food waste bags. Twice as small and twice the price. Told me I could go to Rona to get them. Well, I walked across the street to Safeway and guess what..... Lots of big bags and for the right price. You are sure not looking after your long time customer.

We have been shopping at save on Foods Camrose and find the quality of foods available to be very good and we are very impressed with the Staff. This store just opened recently and the staff have been well trained in how they relate to the shoppers. We have always been approached as we enter the store and greeted warmly. When you need help they are always ready and willing to help and even go find the item for you. We truly love our new Save On foods and have found some excellent bargains there. They will always match prices if you find one cheaper elsewhere.

Although I like shopping at Save on food in Cranbrook BC I think that the customer service could be a lot better . It seems like when you need help you cannot find help . And when you do the help acts like its a chore to help you . There are some great people in this store ,but there are some who need to take some people skill courses.We spend up to 500 a week on groceries and its very rare that the till staff ask you how your doing .I must say that the pharmacy department is excellent and friendly . Great service every time .So in conclusion I would say train the staff not only to do there job but to also smile and be friendly . It goes a long way !!!!

True. - happy, kind staff and I do find everything I need.

I'm very happy all time when I go to SOF. Staff very helpful and Friendly and I always now that I will find there everything what I need. So, you guys the best))))

Went to the long awaited opening of the new store on 51 St SW. Lovely store, bright and cheery,
and lots of choices for food consumption. However, and trust me on this....Save On will have to be very competitive in their pricing (which I honestly did not see on my visit yesterday). Their are many very loyal Co Op folks (which I myself, find over the top pricey), who will maintain that loyalty based on prices alone, especially these days. They will compare your prices and skip across the street! Also, Wal-Mart and Superstore generally are more reasonable than most. All in close proximity and worth the drive for more reasonable prices. Love that you are in the neighborhood.... Please keep your prices in check, because ultimately, people will go where the deals are.

I am very satisfied with the quality of service I receive from S.O.F. Pharmacy. The people are friendly, knowledgeable and very helpful.

I am very happy with save-on foods. Staff are very helpful & friendly. Not one complaint. Shelves are always stocked.

I like Saveon because i found everything that i need like food,bread i love the cakes and much more i'm happy to go allways to Saveon God bless to Staff very freindly.

I have only recently started to shop again at save on foods,(since our safeway recently was closed), I shop for an elderly blind lady, and as both her order and my were under the minimum order i went through the express lane, I asked the cashier if she could tie a knot in the bag for the first order, she hesitated, looked at the bag, then back at the next order and then replied, why? are both orders exactly the same? my response was NO but it is easier for me to pick the ladies purchases out of my vehicle when i deliver them, i honestly could not believe the response, i have never i been questioned about tying a knot in a bag cashier's have always more than happy to assist. to say i was upset would be an understatement.

Judy was the cashier who provided wonderful service today. We found everything on our list and then some! We love the handy location of our Walnut Grove store and appreciate when they keep items in the relatively same location so they can be found easily. Staff is very friendly, store is clean and makes each trip enjoyable. Thank you to all involved to make this happen!

I buy my need from save-on-foods #999 Pemberton Plaza ,the all people working on that stor are friendly and helpful,vegetables,meet,fruits,breads,kikes,sea foods, and even age and..... all are good fresh and not expensive,but if it was little cheaper was much better,
Thank you Save-on-foods and drugs
Ali Vali

I find The food quality and the choices most acceptable and the entire staff SUPERB !