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Staples Customer Satisfaction Survey: $500 Win Gift Card

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Today at Staples in the Rim,

Today at Staples in the Rim, San Antonio, TX I returned an item purchased by mistake. I was helped by Kenya. It was a most pleasant experience. Kenya was professional, courteous and efficient. I was impressed and will return to Staples for more merchandise in the future.

Posted by Anonymous on December 12, 2020 05:40pm
I went to the Staples store

I went to the Staples store in Monona, WI and was assisted by Katherine. I brought a puzzle in to
have it laminated. She explained that the puzzle could not be laminated unless it was mounted on
something, so she found some card stock and helped me glue it on and then put it into the machine
and gave me the finished product. She was totally kind and gracious about the entire situation.

The cashier was also very polite, and helped me sign up for a rewards program. I will definitely
return to that store in the future.

Elaine

Posted by Anonymous on November 3, 2020 12:24pm
Laurie works in the Staples

Laurie works in the Staples store on Route 70 in Brick, NJ. She assisted me in finding printer ink and made calculations relating to a $36.00 reward I received by e-mail. Unfortunately I could not make a connection to the Staples survey so would appreciate your giving Laurie my thanks for her help and hope she will be given a bonus as she is an asset to your store.

Posted by Anonymous on October 29, 2020 08:18pm
I was at the Roseville

I was at the Roseville Standford Ranch Staples to have something laminated; when I walked up to the counter, the associate Kristin was helping an elderly gentleman who could barely hear and talk. She was speaking loud enough for him to hear, was asking clarifying questions, and was helping him with his cell phone to find the photos he requested (she even typed out a message for him to the person he was sending the photos to). He had brought his personal laptop to download a copy of the photos to, and she showed him exactly where he could find them. She was so respectful and listened to him thoroughly; when he offered to pay her for her extra help, she politely refused and said that it was her pleasure helping him out. It was a wonderful exchange to watch - Kristin deserves a raise!

Posted by Anonymous on September 22, 2020 09:28pm
I was in the store at the

I was in the store at the Cressona mall in Pa this morning. I needed help printing some material from my computer. I met with Brittanie who was outstanding to deal with. Friendly, quick, and knew what she was doing. A very pleasant experience.

Posted by Anonymous on September 6, 2020 11:22am
I want to thank Jeniferr i

I want to thank Jeniferr i was very helpfull and profesional at south plainfieeld NJ 6:00pm estaples i was very satisfued with her service

Posted by Anonymous on September 5, 2020 11:39am
I was at south plainfield

I was at south plainfield store at 12.30pm aug 27,2020 .I want to thank jenifer at copy machine dept.I have problem useing copy machine and i told her.She help me such nice way.Fast and exallent service.She is very good empolyee.Thank you.

Posted by Anonymous on August 27, 2020 06:35pm
Please thank Mike Bola for

Please thank Mike Bola for his help in choosing a pc. He did a good job.

Ray

Posted by Anonymous on August 27, 2020 10:28am
I was at the Bundy/Olympic

I was at the Bundy/Olympic location and Trice helped me and was warm, friendly and fast!
Thank you.

Posted by Anonymous on August 25, 2020 09:13pm
I wanted to thank Robert at

I wanted to thank Robert at the Manassas Virginia Store who helped me with check-out as I purchased new ink cartridges. He reminded me to bring in the empty cartridges for point credit and he pointed out the double credit being offered during this month.

Bill C

Posted by Anonymous on August 14, 2020 09:10pm
I want to thank Nic at the

I want to thank Nic at the Casselberry, Florida Staples for producing such nice cards. They came out perfectly and my customer satisfaction is through the roof. Nic went above and beyond to be helpful.
Thank you Nic!

Posted by Anonymous on August 12, 2020 06:47pm
A shout out to JOSE in the

A shout out to JOSE in the Technology/Electronics Department of our Walla Walla, Washington Staples store!! He initially answered some questions over the telephone that I had about a computer monitor and offered to research Dell products to see if the item was available and in stock locally. JOSE was the technician who then assisted me in person at the store. He was very professional, patient and personable! I appreciated Jose's knowledge and his guidance in comparing similar items. I needed this after completing a stressful move into a new home. Give this man a raise! : )
D. Evenson, Walla Walla

Posted by Anonymous on August 8, 2020 01:18am
Staples on Sunrise Hwy in

Staples on Sunrise Hwy in Sayville , New York. Paul N. has always been my go to. #6205000426190068370. Extremely helpful. thank you Carol Cosgrove. Oakdale, N.Y.

Posted by Anonymous on August 4, 2020 04:32pm
I WANT TO COMMEND SHAQ FOR

I WANT TO COMMEND SHAQ FOR ALL HIS HELP IN LAMINATING THE PAGES I NEEDED FOR AN UP COMING PRESENTATION, AND ADVISING ME ON THE ENLARGEMENT OF POSTERS I NEEDED AS WELL.
HE DEMONSTRATES PROFESSIONALISM,KNOWLEDGE AND VERY PLEASANT WITH ALL HIS CUSTOMERS...
WONDERFUL EXPERIENCE DEALING WITH SHAQ & STAPLES THIS MORNING.

Posted by Anonymous on July 31, 2020 10:46am
I needed help customizing

I needed help customizing invitations for a family celebration. Josh Butensky was a great help. He offered some really good ideas to make shopping easier and faster. I truly appreciated all of his thoughtful suggestions and how quickly he completed my order. I was able to pick the invitations up on the same day and mail them out the next day. "Thank you, Josh!!"

Kathy

Posted by Anonymous on July 25, 2020 12:34pm
Lauren at the Sunrise Staples

Lauren at the Sunrise Staples is the greatest! Warm, patient and ever so nice in these stressful times!

Posted by Anonymous on July 23, 2020 05:50pm
Thank You, Sherry at the

Thank You, Sherry at the Escondido Store.You were very helpful and made my Day a little brighter.

Posted by Anonymous on July 14, 2020 08:24pm
I've entered and double

I've entered and double checked my survey code that I got today with my purchase in Bozeman, Montana and your system says the code is out of date. Shame on you. Ronald L. Gjestson

Posted by Anonymous on June 18, 2020 12:13pm
I have been shipping lots of

I have been shipping lots of boxes lately and I have to say Bill in MARLBOROUGH made each transaction go smoothly. I will always use your store because of him.
Mitch

Posted by Anonymous on April 22, 2020 11:53am
A BIG THANK YOU to you, Mike,

A BIG THANK YOU to you, Mike, at the Middletown, NY Staples Store. You were extremely kind, thoughtful and helpful. Thank you so much again.
Carol T.

Posted by Anonymous on April 1, 2020 04:45pm
Always a great experience at

Always a great experience at the Staples store at Berkshire Crossing in Pittsfield, Ma Our favorite person to go to is Jennifer Johnson, a tech with so much knowledge and energy. She is very patient with everyone and we're always amazed at how she multitasks. Being one of the over the hill gang and not being tech smart she is a god send. The girl deserves a raise or a gold medal. Jan Perkett

.

Posted by Anonymous on March 13, 2020 11:03am
I had a problem with my cards

I had a problem with my cards and I couldn't use them in the Brentwood store. so I had to fetch cash. Paris the cashier tried to help me with cards then she kept my purchase till I came back and saved me a lot of time. thanks a lot for the great customer service.

Posted by Anonymous on March 11, 2020 05:13pm
Susan Denny at Ann Arbor

Susan Denny at Ann Arbor Michigan Westgate store was phenomenal. Rigarole in signing in to survey is ridiculous. So people like Susan will get ffar less credit than they deserve,because of creator of this survey. Because creator controls survey, perhaps Staples will not know how misserved it is by surveyor. Please letme knowif ahuman hasread this comment and rken any positive action.
Get more Susans. Get new surveyor
David Olmstead Ann Arboe
[email protected]

Posted by Anonymous on March 11, 2020 12:07pm
Shakima and Kaylin are two

Shakima and Kaylin are two great Staples employees at the 4th Ave. Brooklyn store. They helped me with the printing and binding. Thanks!!

Posted by Anonymous on February 24, 2020 05:33pm
I NEEDED INK FOR MY NEW EPSON

I NEEDED INK FOR MY NEW EPSON PRINTER WHICH USED DIFFERENT INK FROM MY OLD DEAD PRINTER. TREY GAVE SO MUCH INFORMATION ABOUT INK AND I HAD A GREAT EXPERIENCE WITH THIS PURCHASE. I WILL CERTAINLY BE GOING BACK TO THE ANKENY, IOWA STAPLES WHEN I NEED INK THE NEXT TIME.

Posted by Anonymous on February 17, 2020 07:53pm
Nathan and Bryan at my

Nathan and Bryan at my Staples store in San Luis Obispo are to be commended! I bought a new Lenovo laptop, but brought in my old Lenovo laptop (that had a faulty computer power connection) for a full data transfer. I know if I would try it myself, I would be severely frustrated as a Senior non-tech person. They patiently transferred all the data, kept me notified as to how it was going, and went through the steps with me on my new computer the day I picked it up. Staples is my "go to" store for all my technology needs - good prices, great staff, and personable as well as professional employees that help me find/fix all my needs. Thank you all! Cathy Bethel SLO

Posted by Anonymous on February 16, 2020 08:15pm
Same here... NEVER asked to

Same here... NEVER asked to talk about specific people in survey. Vista, CA STAPLES Kevin, Daniel & Robert ... VERY helpful. thank you.

Posted by Anonymous on February 6, 2020 10:32pm
Cathy Burgess in the

Cathy Burgess in the Bennington store was professional and friendly

Posted by Anonymous on February 6, 2020 08:04pm
KRISTIAN GREAT SERVICE

KRISTIAN GREAT SERVICE

Posted by Anonymous on February 3, 2020 02:21pm
In New Kensington, PA Lori is

In New Kensington, PA Lori is very helpful and knowledgeable in the printing dept. She has helped me with settling up printing and has shown me some great ideas.

Posted by Anonymous on February 2, 2020 07:03pm