Staples Customer Satisfaction Survey: $500 Win Gift Card

A shout out to JOSE in the Technology/Electronics Department of our Walla Walla, Washington Staples store!! He initially answered some questions over the telephone that I had about a computer monitor and offered to research Dell products to see if the item was available and in stock locally. JOSE was the technician who then assisted me in person at the store. He was very professional, patient and personable! I appreciated Jose's knowledge and his guidance in comparing similar items. I needed this after completing a stressful move into a new home. Give this man a raise! : )
D. Evenson, Walla Walla

Staples on Sunrise Hwy in Sayville , New York. Paul N. has always been my go to. #6205000426190068370. Extremely helpful. thank you Carol Cosgrove. Oakdale, N.Y.

I WANT TO COMMEND SHAQ FOR ALL HIS HELP IN LAMINATING THE PAGES I NEEDED FOR AN UP COMING PRESENTATION, AND ADVISING ME ON THE ENLARGEMENT OF POSTERS I NEEDED AS WELL.
HE DEMONSTRATES PROFESSIONALISM,KNOWLEDGE AND VERY PLEASANT WITH ALL HIS CUSTOMERS...
WONDERFUL EXPERIENCE DEALING WITH SHAQ & STAPLES THIS MORNING.

I needed help customizing invitations for a family celebration. Josh Butensky was a great help. He offered some really good ideas to make shopping easier and faster. I truly appreciated all of his thoughtful suggestions and how quickly he completed my order. I was able to pick the invitations up on the same day and mail them out the next day. "Thank you, Josh!!"

Kathy

Lauren at the Sunrise Staples is the greatest! Warm, patient and ever so nice in these stressful times!

Thank You, Sherry at the Escondido Store.You were very helpful and made my Day a little brighter.

I've entered and double checked my survey code that I got today with my purchase in Bozeman, Montana and your system says the code is out of date. Shame on you. Ronald L. Gjestson

I have been shipping lots of boxes lately and I have to say Bill in MARLBOROUGH made each transaction go smoothly. I will always use your store because of him.
Mitch

A BIG THANK YOU to you, Mike, at the Middletown, NY Staples Store. You were extremely kind, thoughtful and helpful. Thank you so much again.
Carol T.

Always a great experience at the Staples store at Berkshire Crossing in Pittsfield, Ma Our favorite person to go to is Jennifer Johnson, a tech with so much knowledge and energy. She is very patient with everyone and we're always amazed at how she multitasks. Being one of the over the hill gang and not being tech smart she is a god send. The girl deserves a raise or a gold medal. Jan Perkett

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I had a problem with my cards and I couldn't use them in the Brentwood store. so I had to fetch cash. Paris the cashier tried to help me with cards then she kept my purchase till I came back and saved me a lot of time. thanks a lot for the great customer service.

Susan Denny at Ann Arbor Michigan Westgate store was phenomenal. Rigarole in signing in to survey is ridiculous. So people like Susan will get ffar less credit than they deserve,because of creator of this survey. Because creator controls survey, perhaps Staples will not know how misserved it is by surveyor. Please letme knowif ahuman hasread this comment and rken any positive action.
Get more Susans. Get new surveyor
David Olmstead Ann Arboe
[email protected]

Shakima and Kaylin are two great Staples employees at the 4th Ave. Brooklyn store. They helped me with the printing and binding. Thanks!!

I NEEDED INK FOR MY NEW EPSON PRINTER WHICH USED DIFFERENT INK FROM MY OLD DEAD PRINTER. TREY GAVE SO MUCH INFORMATION ABOUT INK AND I HAD A GREAT EXPERIENCE WITH THIS PURCHASE. I WILL CERTAINLY BE GOING BACK TO THE ANKENY, IOWA STAPLES WHEN I NEED INK THE NEXT TIME.

Nathan and Bryan at my Staples store in San Luis Obispo are to be commended! I bought a new Lenovo laptop, but brought in my old Lenovo laptop (that had a faulty computer power connection) for a full data transfer. I know if I would try it myself, I would be severely frustrated as a Senior non-tech person. They patiently transferred all the data, kept me notified as to how it was going, and went through the steps with me on my new computer the day I picked it up. Staples is my "go to" store for all my technology needs - good prices, great staff, and personable as well as professional employees that help me find/fix all my needs. Thank you all! Cathy Bethel SLO

Same here... NEVER asked to talk about specific people in survey. Vista, CA STAPLES Kevin, Daniel & Robert ... VERY helpful. thank you.

Cathy Burgess in the Bennington store was professional and friendly

KRISTIAN GREAT SERVICE

In New Kensington, PA Lori is very helpful and knowledgeable in the printing dept. She has helped me with settling up printing and has shown me some great ideas.

I always look for Debbie or Lori in the printing dept. they are very helpful.

Chiraq handled my return / exchange as a gentleman that he is. Assisted finding the correct item and quickly refunding / exchanging the item.
I observed during other visits that he assists others in the same pleasant manner, and never
makes a customer feel rushed.
RM
Glen Ellyn, IL store
02/01/2020

My experience at the Staples Store on South College Road, Wilmington, NC was amazing. From liking the ringtone I had to the full customer service experience Lashanda was excellent. Very good customer service skills. She makes you feel really comfortable and she has an excellent personality. I will keep using this store because of the experience and dedicated workers you have always making a customer feel like they are important. I could tell she liked her job and she definitely has the "people" skills. Thank you for this experience and please let Lashanda know I appreciated the way she treated me with such care and kindness.

Excellent Products, and Service
Service from Naya was outstanding !
Excellent service with a smile, quick and knowledgeable
Big Thanks goes out to Naya !
Great to have Staples in our neighborhood.
Asheville NC 28804

my services by matt at staples in norwich,ct. was fabulous, he was so kind and helpful i would keep him on, i rate him a 10. thank you mary paul, i bought a hp printer and the ink to go with it.

Had to buy ink for my Epson Copier. I always buy the XL Package. A few months ago the Xl Package with 3 color and 1 black ink cartridges were all XL cartridges. The price was $52 and some change. Today I went to buy the same ink cartridges and the price went up $3 to $55 and some change but only the black ink was XL. What a ripoff. That's the same as stealing money out of my pocket. You think we are so ignorant that we do not notice such deception? For sure this will be the last Epson I purchase. You cannot be trusted!!!

Timothy Survey Code 3305970612131062101 at the Phoenix Store on Camelback gives exceptional service in every way. What a pleasant experience to stop into your store on my lunch hour and be treated so thoughtfully.

Jesse and Alexander at1650 Garnet Store in Pacific Beach were so helpful when I ordered a large printing job for a Christmas present. You have two great employee working fir you. Thanks.

Bratlyn 10 her customer service was outstanding

great service today at the Bellevue, WA location. Aren helped trouble shoot my old laptop. My guess was correct it had a substantial problem. It was logical because of Black Friday prices that replacement would be better than repair. He helped me with that choice nicely and life continues swimmingly.

Franklin at the Acton MA Store was excellent at customer service at the register.