The Edinburgh Woollen Mill Customer Survey: Win £250 Gift Card!

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I was served by Amanda and

I was served by Amanda and she was brilliant. She works at Bents in Leigh and definitely went the extra mile+++

Posted by Anonymous on 20 March 2019 - 11:22am
Entry code 000032,Woodbridge.

Entry code 000032,Woodbridge.

Visited the store on Sunday, usual day for a trip to garden centre, to find it had changed hands. To my delight the assistant, Alison, in EWM was still there behind the counter. She is always very polite and helpful in suggesting co-ordinating outfits. Having found a top I liked, Alison found me a second in a different pattern and colour, so I bought two! Always good to find good customer service, a rare things these days.

Posted by Anonymous on 20 March 2019 - 5:45am
I was served by Ger in Navan

I was served by Ger in Navan store during the week. Quietly efficient and really helpful.
Ger is a geat asset to your store

Posted by Anonymous on 15 March 2019 - 3:47pm
Sevenoaks Branch entry code

Sevenoaks Branch entry code 000166
Jane & Rosemary
Wife and I went in to browse but they were very helpful and we are well pleased with the 4 items we purchased. A1 service - wish other stores would do likewise.

michael and Rosemary

Posted by Anonymous on 10 March 2019 - 4:21pm
I was served by Jan code

I was served by Jan code 004173 who was very helpful. I completed the questionnaire, but it would not accept that I had spent £30, no matter which format I used. So I presume that i will not get £5 of my next spend. It is the first time I have been able to access this site. Does this mean that it is a con?

Posted by Anonymous on 10 March 2019 - 2:23pm
Seved by Lisa a most helpful

Seved by Lisa a most helpful ,courtious assistant , she is without doughtba credit to your organisation.
004143

Posted by Anonymous on 9 March 2019 - 9:08am
I was served by Carole in the

I was served by Carole in the Carlisle store and she was very polite and helpful

Posted by Anonymous on 7 March 2019 - 8:52am
Served by Heidi at Findern

Served by Heidi at Findern Derby she was !ovely, very helpful and kind. Thank you.Alison

Posted by Anonymous on 3 March 2019 - 4:40am
Visited Torrington branch

Visited Torrington branch today, katsina was very helpful we ended up by 3 Christmas presents between us .

Posted by Anonymous on 2 March 2019 - 1:07pm
Thank you for Thornbury EWM,

Thank you for Thornbury EWM, my favourite. All my friends shop here too and we always find something to buy. Entry code 000298. Your £5 voucher will make you even better value!

Posted by Anonymous on 1 March 2019 - 12:54pm
served by loraine in

served by loraine in shrewsbury branch very helpful assistant got a quality cardigan at a reasonable price

Posted by Anonymous on 1 March 2019 - 9:02am
No chance of winning

No chance of winning anything. No entry code issued with receipt

Posted by Anonymous on 22 February 2019 - 10:47am
served by Anjou who was

served by Anjou who was helpful and bought lots of things in the sale!

Posted by Anonymous on 19 February 2019 - 1:38pm
Entry code 004136. Visited

Entry code 004136. Visited the Wigston, Leicester store. Found the prices really good. Dalbir served me and was pleasant and smiley.

Posted by Anonymous on 18 February 2019 - 7:52am
I was served by Helen in

I was served by Helen in Dobbies Store, Ashford, yesterday. She was professional and knowledgeable, smiling all the time. Her manager, Jacqui, and the rest of the team were really helpful in directing me to some great bargains in the sale. They are a happy team, delighted to help and I cannot praise them enough.

Posted by Anonymous on 17 February 2019 - 10:17am
entry 000064 polite service

entry 000064
polite service and good quality merchandise

Posted by Anonymous on 11 February 2019 - 6:12am
polite service and good

polite service and good quality merchandise

Posted by Anonymous on 11 February 2019 - 6:08am
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Posted by Anonymous on 21 January 2019 - 1:17am
Visited Ripon store with my

Visited Ripon store with my husband. We are regular customers. We were served by Jo who was very helpful ,courteous and had a very pleasant disposition. She gave us some good advice and supported us with our decisions. Jo is an asset to your organisation and was extremely customer friendly.
Norma Wingrove

Posted by Anonymous on 20 January 2019 - 12:44pm
Entry Code 000532. I was

Entry Code 000532. I was served by Florence who has helped me before. She was very professional and helpful to me in choosing a coat from the sale goods. I always enjoy shopping at EWM at Woodcote Green and always take the opportunity to look at what's on offer.

Posted by Anonymous on 19 January 2019 - 8:06am
Visited EWM store, North St.

Visited EWM store, North St. Guildford on 9/1/19.....such a shame it is closing down....Interesting range of clothing, particularly CC items. Staff always very cheerful and ready to help.

Posted by Anonymous on 16 January 2019 - 2:51pm
I have had same problem

I have had same problem

Posted by Anonymous on 14 January 2019 - 1:39pm
Assisted today by Beverley at

Assisted today by Beverley at the Woodcote Green Nursery store in Wallington, Surrey

First class customer service - polite, friendly and very helpful.

Would not hesitate to recommend.

Entry Code: 000532 - Beverley

Posted by Anonymous on 10 January 2019 - 9:52am
In the Ashford store, Deb

In the Ashford store, Deb found exactly what I was looking for.

Posted by Anonymous on 8 January 2019 - 12:48pm
Went into woollen mill at

Went into woollen mill at Glossop and was helped by a very good assistant called Tracey. She was do helpful, even after I almost destroyed one of her displays!!!? She helped us find exactly what we were looking for. Suggested different sizes and colours and was such a character we found her very entertaining, she couldn't do enough to help. One of the best experiences I have had in a shop for a long time. Shop was well stocked and organized.

Posted by Anonymous on 5 January 2019 - 5:19pm
I love visiting my local EWM,

I love visiting my local EWM, staff are so friendly and welcoming, chat when they can, and have boutght quite a lot over the years, and always take my visitors too. I am always given the little card to enter the survey and perhaps win £250!! Chance would be a fine thing, as I have never yet been able to get into the proper site! So much other rubbish appears, last time I phoned, and the person I spoke to managed to do it in their computer apparantly without any problem, or so was informed. Get your act together EWM, or stop giving out cards to enter this phantom survey. M LINDSAY Fife

Posted by Anonymous on 5 January 2019 - 10:24am
Please do not close the

Please do not close the Winchester store.

Posted by Anonymous on 2 January 2019 - 11:02am
Having been an Edinburgh Wool

Having been an Edinburgh Wool customer for more years than I can remember, I was totally devastated to hear that the Winchester, Hampshire store is closing down. The High Street stores are all suffering I know, but I can't believe that the Management group have decided that the Winchester branch should go.
The staff have always been so helpful and friendly with nothing too much trouble.
Please..... would the Management group take time to reconsider which would make my New Year !!
Thank you

Posted by Anonymous on 2 January 2019 - 8:20am
000144 Christchurch

000144 Christchurch Branch
Only wanted to comment that Linda was extremely helpful and managed to find what I wanted, even though it meant a search out in the back of the store. She deserves a wow !!!

Posted by Anonymous on 2 January 2019 - 8:09am
Lovely American lady served

Lovely American lady served me in your Carlisle store.
Very helpful in finding me what I needed.
I am very lame and she searched the shop for the item I requested

Posted by Anonymous on 29 December 2018 - 5:50pm