The Edinburgh Woollen Mill Customer Survey: Win £250 Gift Card!

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On the 22nd May 2019 visited

On the 22nd May 2019 visited Bents Garden Centre and took my elderly 89year old relative into EWM to purchase slippers. A very nice kind Assistant called Jo was lovely and attentive helping my relative to choose her new slippers. Unfortunately, when standing up to walk in the slippers she lost her balance and fell to the floor. Jo was exceptionally kind and helpful and the first aider came to check my relative was ok.
Last time we visited the store Jo also attended to us and she was very pleasant and helpful looking for different sizes. She is a first-class sales lady.

Posted by Anonymous on May 23, 2019 04:10am
Served at the Retford Store

Served at the Retford Store today by Claire& Jan As always very pleasant and helpful .
I always find the staff very helpful and pleasant .

Posted by Anonymous on May 22, 2019 06:39am
Served by Kiesty at the store

Served by Kiesty at the store in Dobbies, Braehead, Glasgow.
She was pleasant, and helpful.
Went to the back store, and found the item I required
Excellent

Bob Dobie.

Posted by Anonymous on May 16, 2019 04:14am
Visited your Helmsley store

Visited your Helmsley store on 13th May served by Carol who was very helpful. Purchased several items and we are intending to go back again today. We are visitors from Australia. David and Gillian Pointer

Posted by Anonymous on May 15, 2019 04:05am
Visited EWM in Folkestone,

Visited EWM in Folkestone, both sales assistants very polite cheerful and helpful,offered suggestions to what I may like to try on and what coordinated well with options chosen.Great customer service many thanks.

Posted by Anonymous on May 9, 2019 09:59am
served by caz in Aberystwyth

served by caz in Aberystwyth very helpful person.

Posted by Anonymous on May 8, 2019 06:51am
Staff at ewm are always

Staff at ewm are always polite , helpful and they never make the customer feel rushed.
Also the merchandise is well made and a good fit for the sizes offered.

Posted by Anonymous on May 7, 2019 03:22am
Very good service from Susie

Very good service from Susie in the Pitlochry store. She found me just what I needed to go with a dress I had bought. I would not have found it myself! thank you Susie!

Posted by Anonymous on May 4, 2019 02:02pm
I love shopping at EWM shops

I love shopping at EWM shops and garden centres ,the staff are always friendly and the clothes colourful and bright

Posted by Anonymous on May 3, 2019 04:57pm
I love shopping at EWM shops

I love shopping at EWM shops and garden centres ,the staff are always friendly and the clothes colourful and bright

Posted by Anonymous on May 3, 2019 04:57pm
Wonderful service from

Wonderful service from Catriona in Inverary
000485

Posted by Anonymous on May 2, 2019 01:08pm
Excellent service from Jackie

Excellent service from Jackie in the FortWilliam store

Posted by Anonymous on May 1, 2019 02:27pm
Customer Satisfaction Five

Customer Satisfaction Five Star I’ve only been in the Harrogate Store 3 times perfect service from all ❤️

Posted by Anonymous on April 27, 2019 03:40am
We visited ewm on Tuesday at

We visited ewm on Tuesday at the Woodbridge garden centre, we found the staff there brilliant!! Sheens and her other ladies were so helpful, not very often we get this kind of service anywhere.

Posted by Anonymous on April 25, 2019 10:05am
DO NOT LEAVE COMMENTS ON THIS

DO NOT LEAVE COMMENTS ON THIS SITE! It is not the EWM survey. Visit www.ewmcares.com directly to leave feedback.

Posted by Anonymous on April 24, 2019 07:48am
Entry code 000 542. Very

Entry code 000 542.
Very enjoyable shopping experience at the Buchanan Street branch of Hector Russel. I was very well looked after by Mark, who gave excellent advice, attention and assistance throughout.

Top class service.

Tom.

Posted by Anonymous on April 23, 2019 08:23am
Staff in your Hemsley store

Staff in your Hemsley store really helpful.when I shopped there today 22/04/19.

Big thankyou to Lesley-Marie and Alison

Posted by Anonymous on April 22, 2019 12:19pm
Great value casual clothes

Great value casual clothes for every day wear & holidays in the sun.

Posted by Anonymous on April 22, 2019 11:19am
004121 Had a really good

004121 Had a really good experience shopping today. Heidi was really helpful. I wouldn’t hesitate to return and shop there again. Cathy Vickers

Posted by Anonymous on April 20, 2019 01:00pm
Entry code 000049: Sarah was

Entry code 000049: Sarah was very friendly.. attended me with patience.. just liked her politeness.. highly recommend her if you are visiting the shop

Posted by Anonymous on April 19, 2019 12:36pm
It’s always very good

It’s always very good customer service very friendly smiley staff
Served and recommended by Jane code 000048

Posted by Anonymous on April 16, 2019 08:41am
Entry code 000178 Returned

Entry code 000178
Returned trousers too small the assistant got me a bigger size and Lorraine was at the till.
This branch at Bents Gardens Centre had a refurb not long ago and must say the shop floor was very attractive

Posted by Anonymous on April 15, 2019 11:08am
i was served by Tasmin, very

i was served by Tasmin, very friendly and profesional, in your Killarney store in Eire

Posted by Anonymous on April 13, 2019 10:55am
i as a disabled man needed

i as a disabled man needed help and diane from woodbridge went the extra mile to help me i will be going back to shop there agaln thanks diane

Posted by Anonymous on April 6, 2019 02:43pm
Discovered this shop in Rye

Discovered this shop in Rye on April 3rd. Great selection and welcoming staff. I was served by Naila.

Posted by Anonymous on April 4, 2019 03:46am
i could not find who i was

i could not find who i was served by or competition entry code on my receipt. spent £24 in your outlet centre at Byebrook Barn Nr Ashford 3/4/2019.

Posted by Anonymous on April 3, 2019 01:33pm
Your assistant was very

Your assistant was very helpful & obliging, just what i like in a retail shop.

Posted by Anonymous on April 3, 2019 01:27pm
I was served by Debbie in

I was served by Debbie in Dobbies, Milton Keynes. Entry code 004121. She was very helpful and recommended a number of tops and accessories to go with the skirt I purchased. Spent more than I planned, but very happy with my purchases. Will definitely return. Outstanding level of customer service

Posted by Anonymous on April 3, 2019 08:13am
entry code 000064 My wife was

entry code 000064
My wife was very helpfully looked after by Charlotte, whilst David gave me excellent service and we were highly impressed by his knowledge and advice regarding how to wash the James Pringle lambswool jumper I purchased.
Full marks for the friendly help and attention received.
Thank you Keith and jenny Bell.

Posted by Anonymous on April 2, 2019 12:22pm
I was served by Helen B in

I was served by Helen B in St. Ives Cambs . She was really helpful, as I'm disabled she fetched things for me. She found a lovely turquoise linen top , which was just what i needed. We need our shops in town centres . Without them the towns die. I should hate to see that happen in St. Ives , it is a lovely place to live in and visit.

Posted by Anonymous on March 29, 2019 08:52am