Tell Canadian Tire in its Customer Satisfaction Survey to Win $1000 Gift Card


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I was in Canadian Tire store

I was in Canadian Tire store #118 & had a wonderful experience
while shopping.
Iwas looking for a Wreath container to put your wreaths
in so they stay good..the sale was right after Christmas
I cut out a picture of it to show the person what I wanted..
I found Tony and he scanned the number and found 9 in the store
He was so helpful and patient and couldnt do enough for me.
Then my husband wanted some de ice salt and Tony went to the back of the store and carried it up for us..
We have never encountered such service before but he certainly made our day..we will look for Tony in the future as he knows his job inside and out.
Thankyou so much for your help and advice.
Ron & Paula Potter
Welland Ontario

Posted by Anonymous on February 14, 2020 04:37pm
Shopped at vancouver store

Shopped at vancouver store 605. Great service on the floor.. Customer Service refused to assist " go on line to find product"... typical .. That's why people talk negatively about Canadian Tire..

Posted by Anonymous on January 19, 2020 09:00pm
Hi, Canadian Tyre has been

Canadian Tyre has been one of our most favourite stores for over 50 years. But 'Tony' at Store #118 went 'above and beyond' for me on Monday, Jan. 13/20.
I had to get a new power adapter for my husband's C-pap cleaner. Couldn't find it; got help from a lady, couldn't find it, she called Tony. He found the type with multi pop-in plugs. But then he said, "We've got these in Automotive." So off we went. Found one, tested on the cleaner; it worked! Yeah! But turned out couldn't 'sell it'. So Tony said, "It's your lucky day! Here's your present from Canadian Tyre." He was so kind & patient with me, (a great-grandmother).
Tony, you made my day! Cathy

Posted by Anonymous on January 15, 2020 11:56am
My comment neglected to tell

My comment neglected to tell the store number #135 Wallaceburg, on . Employee Ron. Hope you can connect my previous comment. Thanks, Bev

Posted by Anonymous on December 9, 2019 03:17pm
Employee Ron made my day!. My

Employee Ron made my day!.
My grandson wanted a nerf item for his birthday. There were numerous items available. The one I needed was on the top shelf, of course. Ron was able to help me get the item. Thanks to him, my grandson got his new nerf!,!! Thanks again Ron!

Posted by Anonymous on December 9, 2019 03:14pm
I was in the Wallaceburg

I was in the Wallaceburg store (#135) to buy my grandson a requested gift. There was one on the top shelf. Employee 'Ron' was able to help me. He was pleasant to talk to ,,,and it was a good thing he was quite tall to reach the item. Thanks, Ron!

Posted by Anonymous on December 9, 2019 03:08pm
Hello! I am a regular

Hello! I am a regular Canadian Tire shopper, & I shop in a few of your locations. I love the fact that you are Canadian, but sometimes I get staff that are not that knowledgeable. Today I was shopping @ your Danforth location #273, just for 1 kilo of baking soda. I noticed that there was a larger resealable bag available, on sale. I decided to take that i stead. I also walked by your birdseed isle, & noticed the "no corn" was on on sale, & picked that up. I carried both to the cash. I had a lovely young gentleman process me through the cash. Operator: 118 Reg # 7 trans # 237. He was quick, offered me a bag, & pleasant. Job well done.
I went to my car, placed the bag of baking soda on the ground, & noticed that baking soda escaped from the airtight bag. This is the reason I purchased the larger quantity, because it was resealable. I deposited my bird seed in the trunk & walked back into C.T. I waited at the exit door, hoping to get in when someone was leaving, just to replace my defective bag. The young man that served me, saw me & showed me how to open the door. I went to him & explained my issue. He very nicely said, put that bag buy the C,S, desk, please get another & it will be fine. This response is exactly what I expected, & I did exactly that. As the young man was probably new, he needed to double check with C.S. Which I anticipated, but, neither the young man nor I expected the answer. There were at least 5 customers in line & the Blonde woman said that I would have to wait in line to exchange it. WHAT!?
The young man looked at me apologetically, as he could do nothing, & I paused, thinking I would get him in trouble.....I then looked again at the line up, thought about the defective bag, I had done the replacement myself, & decided, that I & the young man, were completely correct. We were doing nothing wrong.
Just thought I would give you some feed back, that young man is a Great Employee

Posted by Anonymous on September 29, 2019 09:21pm
My wife and I were at the

My wife and I were at the Kapuskasing store and again Linda came to our aid with the info to get what we wanted, it seemed everything on our list was where we were not looking, even though Linda was busy she took the time to ensure we got what we needed.
Thanks Linda and CTC

Posted by Anonymous on September 23, 2019 02:51pm
We had a oil change job done

We had a oil change job done on our 2011 Equinox on July 24, 2019 in Regina, Sask. and would like to acknowledge Anna Marie for her help in getting us booked in immediately and Jarred (tech) for doing such a great job on our car.
Hats go off to both of these two wonderful people here in Regina Canadian Tire Store #275
Many Thanks
Roy and Hertha

Posted by Anonymous on July 25, 2019 04:20pm
We recently visited the

We recently visited the canadian tire store at 8181 Campeau Drive and were serviced by Joanne M. and Sabrina (Customer Service) They provded excellent service and should be commended. Thanks so much Ladies. See you soon. DeeDee and Terry Lavergne

Posted by Anonymous on July 24, 2019 07:19am
An employee named Elysse made

An employee named Elysse made a real difference in my day today, May 27, 2019, at the Langley store at 6312 200th St. She lifted heavy objects for me, looked for an item I couldn't find and brought it back.
The Canadian Tire stores are famous for having invisible employees; never around when you need them, but I am really impressed with Elysse and believe she deserves some recognition.
You need more people like this girl.

Posted by Anonymous on May 28, 2019 12:26am
I Filling out for a Triangle

I Filling out for a Triangle survey II clicked on the wrong box I wish to [participate in the survey buy my error I was cancelled

Posted by Anonymous on May 18, 2019 03:03pm
I was in the Grandview store

I was in the Grandview store on Feb. 11 looking for environmentally friendly salt. i found the last bag and proceeded to the checkout where Hillery proceeded to help me. She checked the bag and said she thought it was on sale. it was not ringing up sale price. She went to check and came back and said the other stores has it on sale so she gave me the sale price and saved me 10.00. I really appreciated the fact that she went out of her way to help me and she was friendly and professional. You need more people like her.My receipt #is 8215-4060-40100-110

Posted by Anonymous on March 1, 2019 05:40pm
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Posted by Anonymous on January 2, 2019 10:00am